Sphere SP Plus Corp

Sphere Remote™

Delivering Parking Management Services

Efficient Remote Parking Management Services Delivered to Maximize Returns

Sphere Remote™ management offers SP+ clients online facility monitoring capabilities and off-site management solutions that can help maximize automation investments, enhance their customer service and move to a higher level of financial performance from their facility.

Other companies may say they’re in the Remote Management Services business, SP+ continues to be the leader in this technology with over 13 years of experience, supporting over 450 locations across the country with its Sphere Remote Management Infrastructure.

While processes at parking facilities are automated, our clients continue to receive the same level of service and support that they have come to expect from us. Our customizable program offers all levels of support services managed by dedicated teams working in the Command Center, Data Center, and Account Management departments.

Solutions That Fit Your Needs

Sphere Remote™ management, technology powered by SP+, provides customized and multi-tiered remote solutions to help our clients reduce costs at their facilities. From basic remote support to enhanced capabilities that include expanded admin services SP+ can customize a solution that meets any client’s need.

STANDARD

Basic monitoring solution allows customer to use an in lane intercom communication with the ability to vend a gate.

INTEGRATED

PARCS integration allows agents to remotely handle automation exceptions such as pushing a lost / unreadable fee, manage credentials, and configure rates.

ADMIN

Provide additional back-end support such as daily revenue reporting, parker administration, accounts receivable and validations management.

Sphere Remote™ management is also available as a standalone service allowing it to be implemented at any parking facility regardless of whether SP+ manages the facility.

As a critical infrastructure, Sphere Remote™ management is housed offsite in an SP+ data center, supported by a power generator and high network availability for business continuity. This footprint in multiple geographic regions for continuity and disaster recovery provides a remote “work from home” infrastructure ready to accommodate today’s challenging work environment. All this delivering an unprecedented level of service.

Best In Class Services

Sphere Remote™ management has the capacity to handle your location’s needs with service that produces results:
100
Locations
100007
Calls Per Month
10
Command Center Agents
0
Dedicated Admins
0
PARCs Brand Integrations
0
Communication Platforms
Sphere Remote™ management also has its critical infrastructure housed offsite in an SP+ data center, is supported by a power generator and high network availability for business continuity, a footprint in multiple geographic regions for continuity and disaster recovery, and a remote “work from home” infrastructure ready to accommodate today’s challenging work environment. All this delivering an unprecedented level of service