Efficient Remote Parking Management Services Delivered to Maximize Returns
Sphere Remote™ management offers SP+ clients online facility monitoring capabilities and off-site management solutions that can help maximize automation investments, enhance their customer service and move to a higher level of financial performance from their facility.
Other companies may say they’re in the Remote Management Services business, SP+ continues to be the leader in this technology with over 13 years of experience, supporting over 450 locations across the country with its Sphere Remote Management Infrastructure.
While processes at parking facilities are automated, our clients continue to receive the same level of service and support that they have come to expect from us. Our customizable program offers all levels of support services managed by dedicated teams working in the Command Center, Data Center, and Account Management departments.
Solutions That Fit Your Needs
Basic monitoring solution allows customer to use an in lane intercom communication with the ability to vend a gate.
PARCS integration allows agents to remotely handle automation exceptions such as pushing a lost / unreadable fee, manage credentials, and configure rates.
Provide additional back-end support such as daily revenue reporting, parker administration, accounts receivable and validations management.
Sphere Remote™ management is also available as a standalone service allowing it to be implemented at any parking facility regardless of whether SP+ manages the facility.
As a critical infrastructure, Sphere Remote™ management is housed offsite in an SP+ data center, supported by a power generator and high network availability for business continuity. This footprint in multiple geographic regions for continuity and disaster recovery provides a remote “work from home” infrastructure ready to accommodate today’s challenging work environment. All this delivering an unprecedented level of service.