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Sphere Remote™

Efficient remote parking management services that deliver maximum returns.

Sphere Remote™ management offers SP+ clients online facility monitoring capabilities and off-site management solutions that can help maximize automation investments, enhance their customer service and move to a higher level of financial performance from their facility.

Other companies may say they’re in the Remote Management Services business, SP+ continues to be the leader in this technology with over 13 years of experience, supporting over 450 locations across the country with its Sphere Remote Management Infrastructure.

Sphere Remote
REMOTE Maximizes Efficiency
REMOTE Remote Operation

Customizable Programs for Your Varying Needs

Sphere Remote™ programs are entirely customizable. Adapt them to fit your teams’ needs. From the command center to the account management department, Sphere Remote™ gives you one platform from which to navigate all your operations.

Cost-Effective Multi-Tiered Options

From basic remote support to enhanced capabilities with expanded admin services, Sphere Remote™ offers a wide range of options that help you meet your customers’ needs while reducing operational expense.

Integrated or Standalone Capabilities

We designed Sphere Remote™ to be flexible. Integrate it with your established managed parking services or use it as a stand alone platform. Either way, it makes remote management an easy lift.

Solutions that support our clients.

While processes at parking facilities are automated, our clients continue to receive the same level of service and support that they have come to expect from us. Our customizable program offers all levels of support services managed by dedicated teams working in the Command Center, Data Center, and Account Management departments.

Sphere Remote™ management, technology powered by SP+, provides customized and multi-tiered remote solutions to help our clients reduce costs at their facilities. From basic remote support to enhanced capabilities that include expanded admin services SP+ can customize a solution that meets any client’s need.

STANDARD

Basic monitoring solution allows customer to use an in lane intercom communication with the ability to vend a gate.

INTEGRATED

PARCS integration allows agents to remotely handle automation exceptions such as pushing a lost / unreadable fee, manage credentials, and configure rates.

ADMIN

Provide additional back-end support such as daily revenue reporting, parker administration, accounts receivable and validations management.

As a critical infrastructure, Sphere Remote™ management is housed offsite in an SP+ data center, supported by a power generator and high network availability for business continuity. This dispersed footprint ensures continuity and disaster recovery as well as creating a remote-friendly infrastructure that supports today’s business models.

Best in Class Services

Sphere Remote™ management has the capacity to handle your location’s needs with service that produces results:

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Command Center Agents
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Dedicated Admins
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PARCs Brand Integrations
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Technology forward solutions that are transforming the parking industry

Touchless Digital commerce solutions coupled with advanced business intelligence and enhanced customer experiences.